Returns & Exchanges

At Lux Second Chance, we want you to be completely satisfied with your luxury purchase. If your item isn't a perfect fit, we offer a streamlined return process to ensure your shopping experience remains as premium as our collection.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal within 14 days of delivery to select the items you wish to return and receive a Return Authorization number.

• 2.
  Pack Securely

  Place the item in its original packaging, ensuring all designer tags, authenticity cards, and dust bags are included exactly as they were received.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location, ensuring you obtain a tracking receipt for your records.

• 4.
  Quality Inspection & Refund

  Once our specialists verify the item's condition and authenticity, your refund will be processed back to your original payment method within 5-7 business days.